For “Contract Disputes” the Commission shall have no responsibility, nor shall the Commission pass judgment in any financial matters or other business-related controversy between the registered person and the public, under any circumstance. This is noted under Section 104.7 of the WSSC Plumbing and Fuel Gas Code.

To file a Regulatory complaint, follow the instructions on the Regulatory Services Complaint Form then submit the completed form to regulatorycomplaints@wsscwater.com.

Once the complaint form is reviewed, WSSC Water will respond directly.

For questions, please contact us at either regulatorycomplaints@wsscwater.com or (301) 206-4004.

Additional contact information may be found on the Inspections page.

Last Modified: May 2, 2023, 2:10 pm EDT