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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Major Projects

For more than 106 years, WSSC Water has delivered safe, clean water to Montgomery and Prince George’s county residents. To continue doing so requires the ongoing maintenance of thousands of miles of water mains - and planning for big projects with an eye on the future.

Bioenergy

The future is taking shape in the form of a cutting-edge bioenergy facility we're building at the Piscataway Water Resource Recovery Facility in Accok...
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Dam Rehabilitation

We keep a close watch on the dams that hold water in reservoirs, because those reservoirs are a vital source of the water needed every day by resident...
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Laboratory Expansion Project

To ensure another century of safe water, WSSC Water is investing $36.7 million to upgrade its Maryland Department of the Environment-certified laborat...
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Little Seneca Reservoir Project

Little Seneca Reservoir was constructed as an emergency drinking water source for local utilities during drought conditions. Water quality and capacit...
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Water Storage

To be sure that there's always plenty of water when you turn on the tap, WSSC Water keeps water in reserve. Reservoirs created by dams are the largest...
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