Cross-Connections and Backflow Prevention: Ensuring Safe Drinking Water
Key details on how we protect your water supply through Cross-Connection Control.
Key details on how we protect your water supply through Cross-Connection Control.
A cross-connection is a physical link between the potable water system and equipment or fixtures that could contaminate the water.
Backflow occurs when contaminants flow back into the water system, often caused by pressure changes.
Hydraulic events, such as:
Most modern plumbing fixtures (like sinks, toilets, dishwashers) have built-in backflow protection, such as air gaps. However, certain systems, such as handheld shower heads and lawn irrigation systems, require additional protection, such as backflow preventers. Additional protection is also important in commercial and industrial setups where direct connections are needed for water flow.
Compliance can help reduce your liability. If you are responsible for a cross-connection and a backflow event occurs, you may be held liable for any resulting illness, death or property damage.
The Maryland State Plumbing Code and WSSC Water’s Plumbing Code regulate Cross-Connection requirements. Only Registered Licensed WSSC Water Plumbers who are also certified backflow technicians are allowed to install, test or replace backflow prevention assemblies.
Backflow technicians must be registered as, at minimum, Journeyman Plumbers and have completed a WSSC Water Approved 32-hour certification course for Cross-Connection Technicians (recertified every 3 years).
Under Maryland Law, only firms registered under a licensed Master Plumber can perform plumbing services, including backflow prevention assembly installation, repair and testing. Therefore, Cross-Connection technicians must be working under the direction of a Registered Licensed WSSC Water Plumber.
Refer to Chapter 5 of the WSSC Water Plumbing and Fuel Gas Code for a complete list.
![]() | Irrigation (Homes & Businesses) |
![]() | Medical Equipment, Laboratories |
![]() | Car Wash |
![]() | Handheld Shower Heads |
![]() | Commercial Ice Makers |
![]() | Emergency Eye Wash |
For a more comprehensive list, see the WSSC Water Plumbing and Fuel Gas Code.
Registered Licensed WSSC Water Plumbers can purchase numbered forms. After completing a test, registered cross-connection technicians must submit their reports electronically to WSSC Water within 30 business days.
WSSC Water needs your help to catch-up on years of non-reporting and non-compliance. Commercial and industrial water customers are asked to complete a self-survey of all connections on their property. Complete your self-survey today.
The self-survey can be completed by the owner, tenant or a plumber. For accurate results, ensure that both owners and tenants share this notice. Homeowners with testable backflow assemblies should also self-report via phone or email.
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Test backflow assemblies each spring when systems are reactivated (e.g., irrigation, pools, pool houses, summer homes). All annual test results are due by May 1st.
Tip for owners: Consider including backflow testing to your spring start-up contract for pools and irrigation systems. Companies often offer better pricing due to their volume.
WSSC Water Code officials, engineers, plumbing installers and property owners ensure proper backflow protection in new homes.
However, ongoing maintenance is necessary to keep systems functioning properly.
Our inspectors are actively identifying unprotected or improperly protected cross-connections. With eight dedicated inspectors covering the service area, we identify unprotected or improperly protected cross-connections based on priority.
Backed by a strong administrative team, we maintain our database, send reminders, and run our self-survey program to keep everything running smoothly.
The database records information about backflow preventers tested annually, helping to keep track of safety measures. Additionally, it identifies outdated assemblies and generates reminder notices for re-testing.